All Systems Operational

Online Payments Operational
90 days ago
99.99 % uptime
Today
Payments API Operational
90 days ago
99.96 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.99 % uptime
Today
Checkout Bricks Operational
90 days ago
99.99 % uptime
Today
Instore & QR Operational
90 days ago
99.98 % uptime
Today
QR Operational
90 days ago
99.94 % uptime
Today
Point Operational
90 days ago
100.0 % uptime
Today
QR Orders Operational
90 days ago
99.99 % uptime
Today
Payment Intent Operational
90 days ago
100.0 % uptime
Today
Devices API Operational
90 days ago
100.0 % uptime
Today
Tools & Plugins & Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Webhooks & Notifications Operational
90 days ago
99.99 % uptime
Today
IPN Operational
90 days ago
99.99 % uptime
Today
Webhooks Operational
90 days ago
99.99 % uptime
Today
Auth & Security Operational
90 days ago
100.0 % uptime
Today
Oauth Operational
90 days ago
100.0 % uptime
Today
Developer Site Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026
Resolved - This incident has been resolved.
May 17, 03:37 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 17, 03:35 GMT-03:00
May 16, 2026

No incidents reported.

May 15, 2026
Resolved - Payments Public API is working as expected.
May 15, 11:50 GMT-03:00
Identified - We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
May 15, 11:36 GMT-03:00
May 14, 2026

No incidents reported.

May 13, 2026
Resolved - This incident has been resolved.
May 13, 22:42 GMT-03:00
Update - We are continuing to investigate this issue.
May 13, 22:37 GMT-03:00
Investigating - We’ve noticed some issues with Payment Processing. We’re currently investigating the root cause and will update as soon as possible.
May 13, 22:25 GMT-03:00
May 12, 2026
Resolved - This incident has been resolved.
May 12, 03:33 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 12, 02:11 GMT-03:00
May 11, 2026

No incidents reported.

May 10, 2026
Resolved - This incident has been resolved.
May 10, 22:11 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 21:37 GMT-03:00
Resolved - This incident has been resolved.
May 10, 06:22 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 05:42 GMT-03:00
Resolved - This incident has been resolved.
May 10, 03:17 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 03:02 GMT-03:00
Resolved - This incident has been resolved.
May 10, 03:09 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 03:02 GMT-03:00
Resolved - This incident has been resolved.
May 10, 03:05 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 03:02 GMT-03:00
May 9, 2026

No incidents reported.

May 8, 2026
Resolved - This incident has been resolved.
May 8, 12:33 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 12:31 GMT-03:00
Resolved - This incident has been resolved.
May 8, 02:39 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 02:26 GMT-03:00
Resolved - This incident has been resolved.
May 8, 01:47 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 01:40 GMT-03:00
Resolved - This incident has been resolved.
May 8, 01:25 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 01:11 GMT-03:00
Resolved - This incident has been resolved.
May 8, 00:56 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 00:45 GMT-03:00
Resolved - This incident has been resolved
May 8, 00:13 GMT-03:00
Update - We are continuing to investigate this issue.
May 7, 22:58 GMT-03:00
Investigating - We are investigating issues with Payment Processing. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
May 7, 22:18 GMT-03:00
Resolved - This incident has been resolved.
May 8, 00:12 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 00:11 GMT-03:00
May 7, 2026
Resolved - This incident has been resolved.
May 7, 23:22 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 7, 21:20 GMT-03:00
Resolved - This incident has been resolved.
May 7, 22:51 GMT-03:00
Identified - We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
May 7, 22:41 GMT-03:00
Resolved - This incident has been resolved.
May 7, 22:41 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 7, 21:35 GMT-03:00
Resolved - This incident has been resolved.
May 7, 22:41 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 7, 21:35 GMT-03:00
Resolved - This incident has been resolved.
May 7, 22:37 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 7, 21:36 GMT-03:00
Resolved - This incident has been resolved.
May 7, 21:27 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 7, 21:09 GMT-03:00
May 6, 2026
Resolved - This incident has been resolved.
May 6, 22:39 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 6, 22:20 GMT-03:00
Resolved - This incident has been resolved.
May 6, 17:18 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 6, 16:06 GMT-03:00
May 5, 2026
Resolved - This incident has been resolved.
May 5, 13:32 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (GetNet). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 5, 09:57 GMT-03:00