All Systems Operational

Uptime over the past 90 days. View historical uptime.
Online Payments Operational
90 days ago
99.99 % uptime
Today
Payments Operational
90 days ago
99.96 % uptime
Today
Orders Operational
90 days ago
100.0 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.99 % uptime
Today
Checkout Pro Operational
90 days ago
99.99 % uptime
Today
Checkout Bricks Operational
90 days ago
99.99 % uptime
Today
Subscriptions Operational
90 days ago
99.99 % uptime
Today
In-Person Payments Operational
90 days ago
99.98 % uptime
Today
QR Operational
90 days ago
99.93 % uptime
Today
Point Operational
90 days ago
100.0 % uptime
Today
QR Orders Operational
90 days ago
99.99 % uptime
Today
Payment Intent Operational
90 days ago
100.0 % uptime
Today
Devices API Operational
90 days ago
100.0 % uptime
Today
E-commerce Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
Webhooks & Notifications Operational
90 days ago
99.99 % uptime
Today
IPN Operational
90 days ago
99.99 % uptime
Today
Webhooks Operational
90 days ago
99.99 % uptime
Today
Auth & Security Operational
90 days ago
100.0 % uptime
Today
Oauth Operational
90 days ago
100.0 % uptime
Today
Impact By Site Operational
90 days ago
99.99 % uptime
Today
All Sites Operational
90 days ago
99.99 % uptime
Today
Argentina Operational
Brazil Operational
Chile Operational
Colombia Operational
Mexico Operational
Peru Operational
Uruguay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 23, 2026

No incidents reported today.

May 22, 2026
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
May 22, 20:18 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 22, 19:35 GMT-03:00
May 21, 2026
ALL SITES - Contingencies API QR
Resolved - This incident has been resolved.
May 21, 05:05 GMT-03:00
Identified - We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.
May 21, 04:35 GMT-03:00
ALL SITES - Contingencies Subscriptions
Resolved - This incident has been resolved. Subscriptions are operating normally across all sites.
May 21, 04:52 GMT-03:00
Identified - We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.
May 21, 04:34 GMT-03:00
May 20, 2026

No incidents reported.

May 19, 2026
COLOMBIA - Contingencies
Resolved - This incident has been resolved.
May 19, 06:02 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 19, 05:03 GMT-03:00
BRAZIL - Contingencies
Resolved - This incident has been resolved.
May 19, 05:28 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (Redecard). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 19, 05:01 GMT-03:00
ARGENTINA - Contingencies
Resolved - This incident has been resolved.
May 19, 05:09 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 19, 04:56 GMT-03:00
May 18, 2026

No incidents reported.

May 17, 2026
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
May 17, 03:37 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 17, 03:35 GMT-03:00
May 16, 2026

No incidents reported.

May 15, 2026
[RESOLVED] Issues with Payments Public API
Resolved - Payments Public API is working as expected.
May 15, 11:50 GMT-03:00
Identified - We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
May 15, 11:36 GMT-03:00
May 14, 2026

No incidents reported.

May 13, 2026
Payment Processing Issues
Resolved - This incident has been resolved.
May 13, 22:42 GMT-03:00
Update - We are continuing to investigate this issue.
May 13, 22:37 GMT-03:00
Investigating - We’ve noticed some issues with Payment Processing. We’re currently investigating the root cause and will update as soon as possible.
May 13, 22:25 GMT-03:00
May 12, 2026
COLOMBIA - Contingencies
Resolved - This incident has been resolved.
May 12, 03:33 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 12, 02:11 GMT-03:00
May 11, 2026

No incidents reported.

May 10, 2026
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
May 10, 22:11 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 21:37 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
May 10, 06:22 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 05:42 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
May 10, 03:17 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 03:02 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
May 10, 03:09 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 03:02 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
May 10, 03:05 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 03:02 GMT-03:00
May 9, 2026

No incidents reported.

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