All Systems Operational

Online Payments Operational
Checkout Pro Operational
Checkout API Operational
Subscriptions Operational
Online Payments: Platforms Operational
Magento Operational
Salesforce Operational
Shopify Operational
Tiendanube/Nuvemshop Operational
VTEX Operational
Wix Operational
WooCommerce Operational
InStore Payments: QR Operational
QR Orders Operational
QR Legacy v1/v2/dynamic Operational
QR Unattended Operational
QR Buyer Operational
Stores API Operational
Pos API Operational
InStore Payments: Point Operational
Point Orders Operational
Point Legacy Operational
Terminals API Operational
Core Entities/Services Operational
Payments Operational
Preferences Operational
Merchant Order Operational
OAuth Operational
IPN Operational
Webhooks Payments Operational
Payments by product & site Operational
Online Payments MLB Operational
Online Payments MLA Operational
Online Payments MLM Operational
Online Payments MLC Operational
Online Payments MLU Operational
Online Payments MCO Operational
Online Payments MPE Operational
QR MLB Operational
QR MLA Operational
QR MLM Operational
QR MLC Operational
QR MLU Operational
Point MLB Operational
Point MLA Operational
Point MLM Operational
Point MLC Operational
Point MLU Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 27, 2026

Resolved - This incident has been resolved. Payments is working as expected.
Oct 27, 11:08 GMT-03:00
Identified - We are experiencing degraded performance in the Payments API.
Oct 27, 10:59 GMT-03:00

Oct 26, 2026

Resolved - This incident has been resolved.
Oct 26, 10:50 GMT-03:00
Identified - We are investigating a payment rejection incident affecting Point in Brazil (MLB).
Oct 26, 10:23 GMT-03:00

Oct 25, 2026

Resolved - This incident has been resolved. Payments is working as expected.
Oct 25, 02:27 GMT-03:00
Identified - We are experiencing degraded performance in the Payments API.
Oct 25, 02:09 GMT-03:00

Oct 24, 2026

Resolved - This incident has been resolved. Payments is working as expected.
Oct 24, 22:31 GMT-03:00
Identified - We are experiencing degraded performance in the Payments API.
Oct 24, 22:12 GMT-03:00

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 15:50 GMT-03:00
Identified - We are investigating an increase in response times for Webhook Payments notifications.
Oct 23, 15:26 GMT-03:00
Resolved - This incident has been resolved.
Oct 23, 10:39 GMT-03:00
Identified - We are investigating an increase in response times for IPN Payments notifications.
Oct 23, 10:19 GMT-03:00

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Resolved - This incident has been resolved.
Oct 21, 23:19 GMT-03:00
Identified - We are experiencing degraded performance in Checkout Pro.
Oct 21, 22:59 GMT-03:00
Resolved - This incident has been resolved.
Oct 21, 23:16 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Argentina (MLA).
Oct 21, 22:52 GMT-03:00

Oct 20, 2026

Resolved - This incident has been resolved.
Oct 20, 19:35 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 20, 19:02 GMT-03:00
Resolved - This incident has been resolved.
Oct 20, 00:55 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 20, 00:32 GMT-03:00

Oct 19, 2026

Resolved - This incident has been resolved.
Oct 19, 10:00 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 19, 09:57 GMT-03:00
Resolved - This incident has been resolved.
Oct 19, 09:20 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 19, 09:07 GMT-03:00
Resolved - This incident has been resolved.
Oct 19, 08:50 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Argentina (MLA).
Oct 19, 07:02 GMT-03:00
Resolved - La caída en QR Billeteras Locales MLA fue resuelta. El servicio opera con normalidad.
Oct 19, 07:18 GMT-03:00
Identified - Caída parcial detectada en pagos QR Billeteras Locales en Argentina (MLA).
Oct 19, 07:05 GMT-03:00

Oct 18, 2026

Resolved - La anomalía en QRC Aprobaciones MLC fue resuelta. El servicio opera con normalidad.
Oct 18, 07:04 GMT-03:00
Identified - Anomalía detectada en las aprobaciones QRC en Chile (MLC).
Oct 18, 06:55 GMT-03:00
Resolved - This incident has been resolved.
Oct 18, 02:35 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Argentina (MLA).
Oct 18, 02:02 GMT-03:00
Resolved - This incident has been resolved.
Oct 18, 02:15 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 18, 02:12 GMT-03:00
Resolved - This incident has been resolved.
Oct 18, 01:40 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 18, 01:22 GMT-03:00
Resolved - This incident has been resolved.
Oct 18, 00:55 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 18, 00:52 GMT-03:00
Resolved - This incident has been resolved.
Oct 18, 00:26 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 17, 23:37 GMT-03:00

Oct 17, 2026

Resolved - This incident has been resolved.
Oct 17, 23:57 GMT-03:00
Identified - We are investigating a payment rejection incident affecting Point in Uruguay (MLU).
Oct 17, 22:38 GMT-03:00
Resolved - This incident has been resolved.
Oct 17, 07:00 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 17, 06:57 GMT-03:00
Resolved - This incident has been resolved.
Oct 17, 01:00 GMT-03:00
Identified - We are investigating an increase in response times for IPN Payments notifications.
Oct 17, 00:11 GMT-03:00
Resolved - This incident has been resolved.
Oct 17, 00:50 GMT-03:00
Identified - We are investigating an increase in response times for Webhook Payments notifications.
Oct 17, 00:12 GMT-03:00

Oct 16, 2026

Resolved - This incident has been resolved.
Oct 16, 11:01 GMT-03:00
Identified - We are investigating an increase in response times for IPN Payments notifications.
Oct 16, 10:45 GMT-03:00
Resolved - This incident has been resolved.
Oct 16, 10:16 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 16, 09:42 GMT-03:00
Resolved - This incident has been resolved.
Oct 16, 08:49 GMT-03:00
Identified - We are investigating an approval anomaly affecting Point in Chile (MLC).
Oct 16, 08:26 GMT-03:00
Resolved - This incident has been resolved.
Oct 16, 01:51 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Uruguay (MLU).
Oct 16, 01:27 GMT-03:00
Resolved - This incident has been resolved.
Oct 16, 00:53 GMT-03:00
Identified - We are investigating an increase in response times for IPN Payments notifications.
Oct 16, 00:08 GMT-03:00
Resolved - This incident has been resolved.
Oct 16, 00:42 GMT-03:00
Identified - We are investigating an increase in response times for Webhook Payments notifications.
Oct 16, 00:11 GMT-03:00
Resolved - This incident has been resolved.
Oct 16, 00:38 GMT-03:00
Identified - API Point Orders is showing signs of degradation. May affect 5xx errors, 4xx/2xx rate anomalies, abandonments/forced dequeued/cancelled, and Point Orders notification lag.
Oct 16, 00:32 GMT-03:00

Oct 15, 2026

Resolved - This incident has been resolved.
Oct 15, 21:21 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 15, 21:17 GMT-03:00
Resolved - This incident has been resolved.
Oct 15, 20:06 GMT-03:00
Identified - We are investigating an increase in payment declines affecting in-store QR transactions in Brazil (MLB).
Oct 15, 19:57 GMT-03:00
Resolved - This incident has been resolved.
Oct 15, 19:11 GMT-03:00
Identified - We are investigating an increase in response times for Webhook Payments notifications.
Oct 15, 18:53 GMT-03:00
Resolved - This incident has been resolved.
Oct 15, 18:18 GMT-03:00
Identified - We are investigating an increase in response times for IPN Payments notifications.
Oct 15, 17:14 GMT-03:00
Resolved - This incident has been resolved.
Oct 15, 16:58 GMT-03:00
Identified - We are investigating an increase in response times for IPN Payments notifications.
Oct 15, 16:36 GMT-03:00
Resolved - This incident has been resolved.
Oct 15, 01:49 GMT-03:00
Identified - We are investigating an increase in response times for IPN Payments notifications.
Oct 15, 00:12 GMT-03:00

Oct 14, 2026

Resolved - This incident has been resolved.
Oct 14, 10:50 GMT-03:00
Identified - We are investigating an increase in response times for IPN Payments notifications.
Oct 14, 10:28 GMT-03:00
Resolved - This incident has been resolved.
Oct 14, 10:25 GMT-03:00
Identified - We are experiencing degraded performance with rejected in-store QR payments in MLB. Our team is investigating and working on a fix.
Oct 14, 09:07 GMT-03:00

Oct 13, 2026

Resolved - This incident has been resolved.
Oct 13, 23:50 GMT-03:00
Identified - We are experiencing degraded performance with rejected in-store QR payments in MLB. Our team is investigating and working on a fix.
Oct 13, 22:32 GMT-03:00
Resolved - La anomalía en QRC Aprobaciones MLC fue resuelta. El servicio opera con normalidad.
Oct 13, 22:28 GMT-03:00
Identified - Anomalía detectada en las aprobaciones QRC en Chile (MLC).
Oct 13, 22:25 GMT-03:00
Resolved - La anomalía en QRC Aprobaciones MLC fue resuelta. El servicio opera con normalidad.
Oct 13, 19:50 GMT-03:00
Identified - Anomalía detectada en las aprobaciones QRC en Chile (MLC).
Oct 13, 19:17 GMT-03:00
Resolved - This incident has been resolved.
Oct 13, 17:50 GMT-03:00
Identified - We are investigating an increase in response times for Webhook Payments notifications.
Oct 13, 17:30 GMT-03:00
Resolved - This incident has been resolved.
Oct 13, 15:14 GMT-03:00
Identified - We are experiencing degraded performance with rejected in-store QR payments in MLB. Our team is investigating and working on a fix.
Oct 13, 15:08 GMT-03:00
Resolved - This incident has been resolved.
Oct 13, 14:20 GMT-03:00
Identified - We are experiencing degraded performance with rejected in-store QR payments in MLB. Our team is investigating and working on a fix.
Oct 13, 14:10 GMT-03:00
Resolved - This incident has been resolved.
Oct 13, 11:43 GMT-03:00
Identified - We are investigating an increase in response times for Webhook Payments notifications.
Oct 13, 11:15 GMT-03:00