All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
99.98 % uptime
Today
Preferences Operational
90 days ago
99.99 % uptime
Today
Merchant Order Operational
90 days ago
99.96 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.96 % uptime
Today
QR Orders ? Operational
90 days ago
99.96 % uptime
Today
Point Operational
90 days ago
99.99 % uptime
Today
Payment Intent Operational
90 days ago
100.0 % uptime
Today
Devices API Operational
90 days ago
99.99 % uptime
Today
Delivery Operational
90 days ago
99.96 % uptime
Today
Order API Operational
90 days ago
99.96 % uptime
Today
Checkout Bricks Operational
90 days ago
100.0 % uptime
Today
Frontend Operational
90 days ago
100.0 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop ? Operational
90 days ago
100.0 % uptime
Today
Oauth Security ? Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Apr 17, 20:49 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Apr 17, 20:45 GMT-03:00
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Apr 17, 07:52 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Apr 17, 07:17 GMT-03:00
Apr 16, 2024

No incidents reported.

Apr 15, 2024
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Apr 15, 22:02 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 15, 20:41 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Apr 15, 21:47 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 15, 20:48 GMT-03:00
Delivery Orders API - Mercado Pago
Resolved - This incident has been resolved.
Apr 15, 13:24 GMT-03:00
Identified - Identified - We are experiencing issues affecting the API of Orders on Mercado Pago Delivery.
Apr 15, 11:19 GMT-03:00
Apr 14, 2024
PERU - Contingencies
Resolved - This incident has been resolved.
Apr 14, 08:42 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: American Express, Diners, MasterCard, MasterCard Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 14, 06:26 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Apr 14, 06:22 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 14, 05:36 GMT-03:00
BRAZIL - Contingencies POINT
Resolved - This incident has been resolved.
Apr 14, 02:18 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing POINT: VISA, VISA Debit, MasterCard, MasterCard Debit (Brazil). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 14, 01:27 GMT-03:00
Apr 13, 2024

No incidents reported.

Apr 12, 2024
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Apr 12, 20:01 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 12, 19:01 GMT-03:00
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Apr 12, 19:41 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Apr 12, 19:33 GMT-03:00
Apr 11, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Apr 11, 06:14 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 11, 05:52 GMT-03:00
Apr 10, 2024
URUGUAY - Contingencies OCA
Resolved - This incident has been resolved.
Apr 10, 18:30 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: OCA (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 10, 17:48 GMT-03:00
URUGUAY - Contingencies OCA
Resolved - This incident has been resolved.
Apr 10, 16:37 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: OCA (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 10, 16:32 GMT-03:00
URUGUAY - Contingencies OCA
Resolved - This incident has been resolved.
Apr 10, 16:24 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: OCA (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 10, 16:18 GMT-03:00
URUGUAY - Contingencies OCA
Resolved - This incident has been resolved.
Apr 10, 16:12 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: OCA (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 10, 16:06 GMT-03:00
URUGUAY - Contingencies OCA
Resolved - This incident has been resolved.
Apr 10, 16:02 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: OCA (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 10, 14:15 GMT-03:00
PERU - Contingencies
Resolved - This incident has been resolved.
Apr 10, 04:09 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 10, 03:25 GMT-03:00
Apr 9, 2024

No incidents reported.

Apr 8, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Apr 8, 06:42 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 8, 05:54 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Apr 8, 01:25 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 8, 01:16 GMT-03:00
Apr 7, 2024
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Apr 7, 02:20 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 7, 01:33 GMT-03:00
Apr 6, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Apr 6, 06:02 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 6, 05:22 GMT-03:00
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